Ready to get the artwork of your dreams? Follow the steps below!
Upload your photo
Let’s get started! Choose your favorite portrait and upload your photo. We can work with most image sizes, just ensure that the photo is well-detailed and well-lit.
Review the proof
After you send us your photo, our artists will get to work! We will carefully craft and design the portrait of your dreams. Before finalizing, we’ll send you a proof to make sure that you’re completely satisfied with the end result! Want to make changes? Make as many edits as you require for your masterpiece.
Once you’re completely satisfied and ready to hang your artwork, we’ll ship your portrait to you. We take extra precautions to ensure the shipping process is safe and quick.
Can I see the artwork before it gets printed?
Absolutely! We couldn’t possibly make you wait. We’ll provide a preview before the printing process, so you can make changes if necessary.
Do you offer refunds?
Your order was made special for you! Unfortunately, this means that we can’t offer refunds.
To ensure that you’re happy with your order, we offer a preview and revisions so it’s just right!;
When can I expect a reply to my email?
We’re always busy working on orders at the shop! This means that you can expect a prompt reply. During busy months, give us 24-48 hours to get back to you.;
Will my photo work?
If you followed our photo guidelines, then it should be perfect! Our team will review the order once it gets sent in, so we’ll be in contact immediately if we need a new photo.;
Some other guidelines to keep in mind:;
- Have the photo taken in good lighting
- When taking the photo, have the camera at eye level with the subject
What is your customer support phone number?
If we haven’t answered your question, you can contact us with our form below or send us an email!
Whether you’re getting a portrait of yourself or someone you love, it’s important that you submit the perfect picture for us to work with. Our team works carefully to review all of our submissions, and we’ll get back to you ASAP if your picture doesn’t meet our criteria.
Some of our favorite tips and tricks:
- The more details, the better! Get a closeup shot of the subject’s face.
- No need for the flash! Snap your pic in natural daylight.
- Eye level pictures work best for our portraits.
- Avoid blurry shots by taking the picture completely still.
We can’t wait to build your unique portrait! Send in your pictures today.