Our artists claim that The General is one of their favorite portraits to design. After all, each medal, award, and color has been carefully chosen to make an impact on your living space. Featuring a cool, blue background and an ode to the highest ranking army men, this outstanding portrait is a must have for your home.
We recommend choosing a photo where your pet looks extra stoic and majestic (we’re sure you have plenty of those). Show off their leadership side, as if they have climbed their way to the top of the ranks. This is a standout piece for any home!
Ready to get the artwork of your dreams? Follow the steps below!
Upload your photo
Let’s get started! Choose your favorite portrait and upload your photo. We can work with most image sizes, just ensure that the photo is well-detailed and well-lit.
Review the proof
After you send us your photo, our artists will get to work! We will carefully craft and design the portrait of your dreams. Before finalizing, we’ll send you a proof to make sure that you’re completely satisfied with the end result! Want to make changes? Make as many edits as you require for your masterpiece.
Ship
Once you’re completely satisfied and ready to hang your artwork, we’ll ship your portrait to you. We take extra precautions to ensure the shipping process is safe and quick.
Can I see the artwork before it gets printed?
Absolutely! We couldn’t possibly make you wait. We’ll provide a preview before the printing process, so you can make changes if necessary.
Do you offer refunds?
Your order was made special for you! Unfortunately, this means that we can’t offer refunds.
To ensure that you’re happy with your order, we offer a preview and revisions so it’s just right!;
When can I expect a reply to my email?
We’re always busy working on orders at the shop! This means that you can expect a prompt reply. During busy months, give us 24-48 hours to get back to you.;
Will my photo work?
If you followed our photo guidelines, then it should be perfect! Our team will review the order once it gets sent in, so we’ll be in contact immediately if we need a new photo.;
Some other guidelines to keep in mind:;
- Have the photo taken in good lighting
- When taking the photo, have the camera at eye level with the subject
What is your customer support phone number?
If we haven’t answered your question, you can contact us with our form below or send us an email!
Photo Guide
The fun part is seeing your pet come to life in our portraits! Follow our simple guide for getting that million-dollar snapshot of your pet.;
Our team will review all orders as they come in, and if your picture needs tweaking, we’ll let you know as soon as possible.
Some of our favorite tips and tricks:
1 -We want to see the details! Get a closeup shot.
2- No need for the flash! Snap your pic in natural daylight.
3- Get low! Take the picture from your pet’s eye level.
4- Make sure the picture includes all of your pet’s unique characteristics! We want to see their floppy ears loud and proud.
5- Exercise the “stay” command for this and try to get your pet to stay still.
We can’t wait to build your unique pet portrait!