We’re here to help!
Have a question for our team?
Some of the frequently asked questions can be found below.
Can I see the artwork before it gets printed?
Absolutely! We couldn’t possibly make you wait. We’ll provide a preview before the printing process, so you can make changes if necessary.
Do you offer refunds?
Your order was made special for you! Unfortunately, this means that we can’t offer refunds.
To ensure that you’re happy with your order, we offer a preview and revisions so it’s just right!
When can I expect a reply to my email?
We’re always busy working on orders at the shop! This means that you can expect a prompt reply. During busy months, give us 24-48 hours to get back to you.
Will my photo work?
If you followed our photo guidelines, then it should be perfect! Our team will review the order once it gets sent in, so we’ll be in contact immediately if we need a new photo.
What is your customer support phone number?
If we haven’t answered your question, you can contact us with our form below or send us an email!