Frequently Asked Questions
Absolutely! We couldn’t possibly make you wait. We’ll provide a preview before the printing process, so you can make changes if necessary.
Your order was made special for you! Unfortunately, this means that we can’t offer refunds.
To ensure that you’re happy with your order, we offer a preview and revisions so it’s just right!
We’re always busy working on orders at the shop! This means that you can expect a prompt reply. During busy months, give us 24-48 hours to get back to you.
If you followed our photo guidelines, then it should be perfect! Our team will review the order once it gets sent in, so we’ll be in contact immediately if we need a new photo. Some other guidelines to keep in mind: Have the photo taken in good lighting When taking the photo, have the camera at eye level with the subject
If we haven’t answered your question, you can contact us with our form below or send us an email!
Your order was made special for you! Unfortunately, this means that we can’t offer refunds.
To ensure that you’re happy with your order, we offer a preview and revisions so it’s just right!
Absolutely! We couldn’t possibly make you wait. We’ll provide a preview before the printing process, so you can make changes if necessary.
If you followed our photo guidelines, then it should be perfect! Our team will review the order once it gets sent in, so we’ll be in contact immediately if we need a new photo. Some other guidelines to keep in mind: Have the photo taken in good lighting When taking the photo, have the camera at eye level with the subject